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Shipping Information

 

Now order online and pick up at our store in Sierra Madre, CA. Avoid the shipping charges and enjoy the benfits of shopping in the comfort of your own home.

We hope this page will explain how your products will be shipped to you. WaldoWard.com orders are processed daily during normal business days and shipped directly to you from our warehouse in Sierra Madre, California. We monitor all orders to ensure that they are shipped in a timely manner. Should you still have questions, please contact us at WaldoWard.com, we will be happy to help you. Call 1-800-355-WARD (9273) or email service@waldoward.com.


Overview
What are my Shipping Options and Delivery Schedules?
 
  • FedEx GROUND - for commercial addresses only - (1-7 Business Days, based on distance from destination)
  • FedEx Home - for residential addresses only - (1-7 Business Days, based on distance from destination)
  • FedEx 2Day (2 Business Days)
  • FedEx Standard Overnight (Next Business Day Afternoon)
    with special options for Alaska, Hawaii, and Puerto Rico. more info
What are the Shipping Rates?
  Rates depend on the total weight and destination and are determined by the current rates of FedEx. more info
Can I ship everywhere in the United States? Overseas?
  WaldoWard.com currently ships to the US. and Canada! We use FedEx for all deliveries. Orders to Alaska and Hawaii are shipped via USPS. For Canadian orders, shipments are processed through both the USPS and CPC respectively.more info
What if I want to send purchases to Multiple Addresses?
  Our website now has the ability to handle multilpe shipping address for one order, so orders going to several addresses can be entered as one order. more info
Resolving Questions and Returns
  Questions may be answered by emailing WaldoWard.com Customer Service at service@waldoward.com or calling 1-800-355-9273. For returns, please follow the instructions on our returns page. more info

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Shipping Options and Schedules

The following tables are intended to serve as informational guidelines only. Orders are shipped from Sierra Madre, California (Southern California).

FedEx Ground Shipping - for commercial addresses - * (Delivery in 1-7 Business Days depending on distance from Southern California)
Orders received by waldoward.com by 1:00PM Pacific Time on:
Will normally be shipped on the following day:
For Delivery Within**
Sunday Monday 1 - 7 business days
Tuesday Tuesday 1 - 7 business days
Wednesday Wednesday 1 - 7 business days
Thursday Thursday 1 - 7 business days
Friday Friday 1 - 7 business days
Saturday Monday 1 - 7 business days
Sunday Monday 1 - 7 business days
* Ground Shipping orders are shipped by FedEx Ground on non-holiday Mondays, Tuesdays, Wednesdays, Thursdays and Fridays. No deliveries on Saturdays.

Ground Map for FedEx (residential delivery time is not guaranteed during the Christmas season).
Map of FedEx time in transit

FedEx Home - for residential addresses only - * (Delivery in 1-7 Business Days)
Orders received by waldoward.com by 1:00PM Pacific Time on:
Will normally be shipped on the following day:
For Delivery Within*
Tuesday Tuesday Thursday
Wednesday Wednesday Friday
Thursday Thursday Saturday
Friday Friday Tuesday
Saturday Saturday Tuesday
Sunday Tuesday Thursday
Monday Tuesday Thursday
* FedEx home orders are shipped on non-holiday weekdays only and are not delivered on Sundays or Mondays.

 

FedEx 2day (Delivery in 2 Business Days)
Orders received by waldoward.com by 1:00PM Pacific Time on:
Will normally be shipped on the following day:
For Expected Delivery on:
Monday Monday Wednesday
Tuesday Tuesday Thursday
Wednesday Wednesday Friday
Thursday Thursday Monday
Friday Friday Tuesday
Saturday Monday Wednesday
Sunday Monday
* FedEx 2Day orders are shipped on non-holiday weekdays only and are not delivered on Saturdays or Sundays.

 

FedEx Standard Overnight* (Delivery in 1 Business Days)
Orders received by waldoward.com by 1:00PM Pacific Time on:
Will normally be shipped on the following day:
For Delivery Within*
Monday Monday Tuesday
Tuesday Tuesday Wednesday
Wednesday Wednesday Thursday
Thursday Thursday Friday
Friday Monday Tuesday
Saturday Monday
Sunday Monday
* FedEx Standard Overnight orders are shipped on non-holiday Mondays, Tuesdays, Wednesdays, and Thursdays only and are not delivered on Saturdays or Sundays.

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Shipping Rates


Real-Time Shipping Rates provided by FedEx.

the FedEx brandmark, and corresponding colors, are trademarks of FedEx, Inc. All rights reserved.

Our shipping rates are based on total weight and distance from Sierra Madre, California (Southern California). The more you purchase the less expensive the shipping per pound.

When you check out, you will be given the following shipping options. Depending upon which shipping option you select, the applicable shipping charges will be added to your order total when you submit the order for final credit card approval.

  • FedEx GROUND - for commercial addresses only -
    (Orders processed and delivered in 1 - 7 business days.)
    Orders are processed and shipped via FedEx Ground on non-holiday Mondays, Tuesdays, Wednesdays, Thursdays and Fridays.
  • FedEx HOME - for residential addresses only -
    (Orders processed and delivered in 1 - 7 business days.)
    Orders will be processed and then ship via FedEx home TM Service on non-holiday Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays.
  • FedEx 2DAy
    (Orders processed and delivered in 2 business days.)
    Orders will be processed and then ship via FedEx 2Day TM Service on non-holiday Mondays, Tuesdays, Wednesdays, Thursdays and Fridays.
  • FedEx Standard Overnight
    (Orders processed and delivered in 1 business day.)
    Orders will be processed and then ship via FedEx Standard Overnight TM Service on non-holiday Mondays, Tuesdays, Wednesdays, Thursdays and Fridays.

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Shipping Address Restrictions

  • waldoward.com currently does not ship outside the United States.
  • Orders to P.O. Boxes, APO and FPO are not accepted.
  • Orders to AK, HI, Guam, Puerto Rico are shipped via USPS Priority Mail.

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Multiple Address Orders

We now have the ability to ship to multiple address on one transaction. If you ship to more than one address in the order, you can choose the shipping option for each address. We will never use your personal information outside of our company.

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Resolving Questions and/or Returns

WaldoWard.com is committed to your satisfaction with our service. If you have any questions or problems whatsoever with your order, please contact us directly. Our toll-free customer service number is 1-800-355-9273 and our email address is service@waldoward.com. We are located at 273 East Highland Avenue, Sierra Madre, CA 91024. For returns, please visit our returns page for more information here.

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GET IN TOUCH
Phone: 626.355.1218
Email: jelly@waldoward.com
Address: 273 E. Highland Ave.
Sierra Madre, CA 91024
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