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Welcome to E. Waldo Ward & Son

Here's a brief description of how our store works and how to find what you want quickly.

The light gray navigation bar on the upper section of the screen - This section of the screen lists our product categories. If you roll your mouse over the names on the bar, a drop down menu may appear if there are multiple selections. Here you can navigate to a category to select a particular product. You can click on any product name to see a more complete description. You can also choose a category on the left panel on the main welcome page.

Your account -You will need to sign up for an online account to manage your billing and shipping addresses, your order history, tracking information and credit card information. We always encrypt the credit card information for your safety and guarantee a safe transaction. We recommend that you sign in to your account prior to shopping so that your previous ship-to addresses are available when selecting products in our store.

Searching for products - Search the entire store for a particular product. Just type in the word, i.e. 'apple'.

The category pages - You can choose a product from a category page by clicking on the picture or by clicking on the product name. Then you will be able to view detailed information regarding the item.

The product pages - To select the quantity of an item, click on the 'pull-down' menu with the quantity you desire, then select the amount by clicking on any quantity you desire, from 1 jar to 10 jars. The click on the person you wish to send the product in the 'Ship To' drop down field and select from 'Ship to Myself' or 'Other, Add New Name Below', then click on the 'Add to Basket' button. If you do not select from the two choices in the 'Ship To' box then the default ship-to person will be yourself. If you would like more than 10 jars, then select 10 jars, click on the 'Add to Basket' button and then add another quantity of the same item to the cart.

View Basket - As you shop, you can add items to your online cart and then click on 'view cart' or 'my cart' to see the items you selected. Keep in mind that putting something in the cart does not obligate you to purchase it. You can put items in and take them out until you are ready to checkout and arrange payment. This button lets you see what you have in your cart at any time and totals up the prices for you.

Checkout - Here is where you go when you're finished shopping and you want to arrange shipment and payment. You may also delete items, alter quantities, or cancel your order. It's quick and easy. You may need to sign in if you haven't already done so. There are four steps during checkout. You are on a secured server when entering your personal information. Remember that we will never disclose your personal information to third parties other than the necessary information required to fulfill your order. If you have ordered before, your information will already be filled into the forms while checking out. This will save you time.

Addresses - Please double check your addresses. We can not be responsible for incorrect shipping addresses. UPS may return the package to our facility. You will be charged for reshipping the package.

Where to begin - Most people begin shopping by signing in to their account and then selecting a product from a category on the top navigation bar.

A word about our secured site.
We are able to accept credit cards on our site through a secured server. What does this mean? It means that you are protected against anyone stealing your card number by 'intercepting' it in cyberspace. If you do not see the lock symbol (if you are using Netscape or Internet Explorer) in the lower right hand corner OR you do not see the page name start with 'https...' when you are using your credit card, then you are risking your credit information. Once our system has your information on our secured site, we retrieve it on the server without the use of e-mail (an unsecured method). For more information, see our security page.

Happy shopping at E. Waldo Ward & Son!

Click Here to Go Shopping!

GET IN TOUCH
Phone: 626.355.1218
Email: jelly@waldoward.com
Address: 273 E. Highland Ave.
Sierra Madre, CA 91024
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